AWARENESS, ATTITUDE AND USE OF NATIONAL HEALTH INSURANCE SCHEME AMONG TEACHING AND NON-TEACHING STAFF OF NNAMDI AZIKIWE UNIVESITY AWKA.
Abstract
National Health Insurance Scheme no doubt remains one of the health schemes that was created to alleviate the health challenges of not only the Nigerian public, but Nigerian civil servants. Sadly, anecdotal evidence shows irrespective of the advantageous nature of the scheme, most civil servants and Nigerians find it difficult to enroll in the scheme. What could the problem be? Are these supposed enrollees aware of the scheme at all? What attitude do they have towards the scheme? And to what extent do they make use of NHIS? The above forms the crux of this study. Anchored on the Planned Behaviour Theory, the researchers employed the survey research design for this study. The study adopted a random sampling technique, where the teaching and non-teaching staff members of Nnamdi Azikiwe University (NAU) were randomly selected as samples of the study. Data gathered were subjected to evaluation using the Statistical Package for Social Sciences (SPSS). Result generated from the study showed that teaching and non-teaching staff members of NAU, Awka are significantly aware of the National Health Insurance Scheme. Again that they saw the scheme as not only credible, but accessible and as such, had positive attitude towards it. That significant number of teaching and non-teaching staff of NAU, do not make use of the National Health Insurance Scheme (NHIS). The study also indicated that various factors affect NAU teaching and non-teaching member’s use of the health insurance scheme; factors like: not being enrolled in NHIS program, poor hospital facilities, unavailability of time to enroll and ineffective services. It against the foregoing that the researchers make the following recommendations among others, that in order to improve awareness of the scheme, there is the need for targeted and sustained awareness campaign programmes to reach those who might still not be unacquainted with NHIS.
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